What Is This About?

If you are a Catholic Health patient and recently received a letter or an email from Serviceaide, Inc. (“Serviceaide”) informing you that your sensitive personal and protected health information was compromised in a data breach, we would like to speak with you about your rights and potential legal remedies. Serviceaide recently disclosed that it was the victim of a data breach that exposed individuals’ sensitive personal and protected health information.

What Happened?

On November 15, 2024, Serviceaide, Inc. became aware of a security incident on its Catholic Health Elasticsearch database. Upon detection, Serviceaide launched an investigation with the assistance of third-party cyber security experts to determine the nature and scope of the incident. The investigation determined that an unauthorized third party gained access to sensitive data, making certain patient information from Catholic Health was publicly available between September 19 and November 5, 2024. Serviceaide conducted a comprehensive review of the impacted data to determine what information was compromised and identified affected individuals. On March 20, 2025, Serviceaide identified persons whose sensitive data was included in the impacted data. On May 9, 2025, Serviceaide filed a notice with the Vermont Attorney General and started sending out notice letters to the impacted individuals.

What Information Was Impacted?

Upon information and belief, the following types of sensitive personal and protected health information may have been compromised:
  • Name;
  • Social Security Number;
  • Date of birth;
  • Medical record number;
  • Patient account number;
  • Medical/health information;
  • Health insurance information;
  • Prescription/treatment information;
  • Clinical information;
  • Provider name;
  • Provider location; and
  • Email/username and password.

What Action Can You Take?

My Data Breach Attorney is investigating whether affected users are entitled to compensation. If you received a notice from Serviceaide, Inc. there is no cost or obligation to participate. Follow the link below to find out about your rights and potential legal remedies available.

About Serviceaide, Inc.

Serviceaide, Inc., headquartered in San Jose, California, is a software development company that specializes in agentic AI solutions for workflow automation, IT support, and cross-team integration. It serves various sectors including education, finance, government, and healthcare, and is the provider of information technology support management services to Catholic Health.

About

My Data Breach Attorney

Backed by the nationally recognized law firm Levi & Korsinsky, we combine decades of legal expertise with an unwavering focus on consumer advocacy. Levi & Korsinsky is a nationally recognized consumer advocacy law firm that has recovered hundreds of millions of dollars against the largest of corporations. The firm is a 100% contingency firm – we don’t get paid unless you get paid! Prior results do not guarantee similar outcomes.

Frequently Asked Questions

Know Your Legal Rights After a Data Breach Incident

A data breach occurs when sensitive, confidential, or protected information is accessed, disclosed, or stolen without authorization. This may include personal data, financial information, medical information, or business secrets.

Our firm provides the following services:

  • Investigating the breach and determining liability.
  • Filing lawsuits or claims against negligent companies.
  • Helping recover financial damages.
  • Advising on legal steps to protect your rights.

As a consumer, you have the right to:

  • Be notified of the breach under U.S. laws, such as the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR) if applicable.
  • Seek compensation for financial or reputational harm.
  • Take legal action against the entity responsible for negligence.

Depending on the case, you may be entitled to:

  • Reimbursement for financial losses (e.g., identity theft).
  • Compensation for emotional distress or loss of privacy.
  • Punitive damages if negligence is proven.

Yes, time is critical. If you suspect your data has been compromised:

  • Secure your accounts by changing passwords.
  • Monitor your credit reports for unusual activity.
  • Contact a law firm to explore legal options for compensation.

Our firm works on a contingency fee basis, meaning you pay nothing upfront. We only get paid if we recover compensation for you.

Take Action. Choose My Data Breach Attorney